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(If it is about repair inquiries of "FES Watch", please call our contact center in the United State at +1-866-766-9374)


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  • (1)共同利用の対象となる個人データの項目:上記2.のとおり
  • (2)共同利用者の範囲:ソニーグループ各社
  • (3)共同利用者の利用目的:上記3.のとおり
  • (4)共同利用される個人データの管理について責任を有する者:ソニー株式会社

※ ソニーグループ各社とは、ソニー株式会社の子会社及び関連会社をいいます(日本国に本店を有する会社であると否とを問いません。)。






当社における、クッキー、ウェブビーコンその他の類似技術の使用については、「ウェブサイトでの情報の取り扱いについて 」をご参照ください。






Handling of Personal Information You Provide Us through This Inquiry Form

Please read and agree to the following before proceeding to the inquiry form.

1. Sony Corporation (“we”, “our”, or “us”) will use your name and e-mail address that you provide us through this inquiry form (collectively, “Personal Information”), solely for the purpose of responding to your inquiry and will not use it any other purpose.

2. Depending on the nature of your inquiry, we may jointly use Personal Information with Sony Group companies for the purpose of responding to your inquiry through them.

  • (1) Items of personal data subject to joint use: As described in Section 1 above
  • (2) Scope of joint users: Sony Group companies
  • (3) Purpose of joint use: As described in Section 1 above
  • (4) Entity responsible for processing personal data to be jointly used: Sony Corporation

* “Sony Group companies” mean subsidiaries and affiliates of Sony Corporation (regardless of whether they are headquartered in Japan or not).

3. If you have any questions or comments about our practices regarding Personal Information (including request for rectification and discontinuance of the utilization), please contact us through this inquiry form.

4. For further information on how to handle Personal Information, please see our "Privacy Policy" .

5. Please note that upon visiting this website, we collect standard access log information for the purpose of logging server operational status or site marketing to enhance the convenience of website visitors and our products and services, and we will not be used for any other purpose. You can disable cookies and similar technologies by adjusting your browser settings to disconnect the link between cookie information and anonymized viewing information generated by those technologies.

The technologies used Sony’s website to collect usage information may include:

Cookies: "Cookies" (which may be html files, Flash files or other technology) are small text files that help store user preferences and activity. A cookie is placed on a device when it is used to visit our websites or otherwise access our online offerings. Cookies may be used for many purposes, such as remembering you and your preferences, tracking your visits to our web pages and customizing your website experience. You may refuse to accept cookies by altering the settings on your internet browser. If you choose to disable cookies on your device, some features of our websites or our online offerings may not function properly.

Web Beacons: "Web beacons" (also known as image tags, pixel tags, GIFS or web bugs) are small pieces of code used to collect advertising data, such as counting page views, promotion views or advertising responses. Web beacons or similar technologies may be used for a number of purposes, including, without limitation, to count visitors to our websites, to monitor how users navigate our websites, to count how many sent e-mails were actually opened or to determine whether content sent was actually viewed.

6. Personal Information will be processed, stored and transferred for the purposes as described above to countries outside your country of residence. Personal Information will be processed by staff operating outside your country of residence who work for us or for one of our service providers and may be seen by such staff in those countries. Please note that such countries may not have the same level of data protection laws as those in your country of residence.

7.  This website and any disputes related to or arising out of this website shall be governed in all respects by the laws of Japan without reference to any choice or conflict of laws principles.


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